Senior Manager (Elderly Service)
(Full-time / Half-time)
The job holder will assist Head of Service in resources planning, service performance monitoring, premises dealing, data-informed service development, systems building and complaint handling in elderly service.
Responsibilities:
- Review and further develop manual, protocols, policies and procedures in order to strengthen the service teams in handling difficult cases and critical incidents.
- Mentor and support junior management staff to handle critical complaints or incidents of serious nature.
- Write up submission to the government, either in response to a consultation or on our own initiative, concerning issues related to elderly care policy.
- Assist in the exploration of sub-studies of the Family Wellbeing Index on caregivers' needs and related topics.
- Deal with external parties such as government department, statutory bodies, etc.
Requirements:
- Registered Social Worker
- Degree in Social Work with 7 years’ post-graduate solid experience
- Substantial experience with management or supervisory role in the elderly service
- Excellent analytical abilities to approach challenges
- Excellent command of both spoken and written English and Chinese
Interested parties please send resume to Human Resources Unit, Room 2010, 20/F., Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong or e-mail to [email protected]. Please state present and expected salary.
(Personal data is used for recruitment purpose only.)
